Skip to main content
All CollectionsSmart StrengthError codes
What do I do with error code 21 on an EGYM Smart Strength machine?
What do I do with error code 21 on an EGYM Smart Strength machine?
Raúl Álvarez avatar
Written by Raúl Álvarez
Updated over a week ago

This error code can occur if when starting the EGYM Smart Strength device the emergency stop button has been pressed and then the unlocking has been confirmed several times over the display.

In this case, please turn off the device over the toggle switch. Make sure that the emergency stop button is unlocked, wait another 2 minutes, and then restart the device over the toggle switch.

If the error persists, please contact support. See this website for contact options.

Did this answer your question?