Q: What is an xID?

A: The xID user identification system is a universal numeric user ID for fitness equipment, mobile apps, and websites. You can use a 10-14 digit number to sign in. There is a 4-digit numeric passcode for security reasons. Look for the xID mark to know if your club has EGYM-connected equipment. Be sure to sign-in to track and personalize your workout activity.

Q: I forgot my passcode.

A: Please select “Log in with Your xID” and then select “Forgot your Passcode?” You will enter your email or xID where prompted to, and an email will be sent to you shortly with a new passcode.